FAQ

Supplier & Wholesale Account Questions

Answers to the questions brand owners, manufacturers, and distributors ask most often.

What type of company is MastroFulfill?

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MastroFulfill is a U.S.-based wholesale purchasing and multi-channel retail company that works with brands, manufacturers, and distributors to source authentic products for resale through established retail channels.

Do you purchase directly from manufacturers?

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We are open to purchasing directly from manufacturers, brand owners, authorized distributors, importers, and approved wholesale suppliers.

Which sales channels do you use?

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Depending on supplier approval and product suitability, we may sell through Amazon, eBay, Walmart Marketplace, independent e-commerce websites, and other approved retail channels.

Do you follow marketplace restrictions?

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Yes. We review supplier agreements and sales-channel requirements before listing or selling products.

Can you provide a resale certificate?

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Yes. Business and resale documentation can be provided during supplier onboarding when appropriate.

Do you comply with MAP policies?

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We review and respect applicable MAP policies when they are properly communicated and included in the supplier relationship.

Do you purchase closeouts or liquidation products?

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We review opportunities individually. Our preference is for legitimate, traceable wholesale inventory with clear documentation.

Do you work with new brands?

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Yes. We are open to reviewing both established and emerging brands if the products, pricing, supply chain, and retail strategy are a good fit.

Do you require authorization to sell on marketplaces?

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When a brand or supplier requires marketplace authorization, we request written approval before selling through those channels.

How do you protect brand reputation?

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We focus on authentic inventory, accurate listings, professional customer service, appropriate pricing conduct, and compliance with supplier agreements.

Can you sign reseller agreements?

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We are willing to review reasonable reseller, marketplace, pricing, and brand-representation agreements.

Do you accept catalogs?

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Yes. Brands and distributors may submit catalogs, price lists, line sheets, and account requirements for review.

What product categories do you purchase?

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We evaluate health and beauty, personal care, household, home and kitchen, pet, baby, sports, office, lifestyle, seasonal, and general merchandise products.

Do you guarantee purchase volume?

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No. Purchase volume depends on pricing, demand, product availability, marketplace conditions, and supplier terms.

How quickly do you place opening orders?

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Timing depends on account approval, documentation, product review, inventory availability, and commercial terms.

Are you affiliated with Amazon, eBay, Walmart, or Shopify?

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No affiliation or endorsement is implied. These companies may be used as third-party retail channels depending on supplier approval.

Do you sell counterfeit or unauthorized goods?

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No. We aim to purchase authentic products from legitimate wholesale sources with appropriate documentation.

How can a supplier contact MastroFulfill?

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Call 562-399-8194 or email contact@mastrofulfill.com.